Can I buy a product not on the 1:1 store?
Each education institution works with us to select the best devices for each program, taking into consideration many things that impact the ability to deliver a successful program – deployment, WiFi, management, etc. Ilim College has given students the option of choosing the Apple MacBook M1 Air or the higher-performance Apple M2 MacBook Air device, and we are not able to provide anything different as part of this program.
Can we pick up our purchase?
Your device will be delivered to Ilim College for enrollment into their School Managed Device ecosystem and will be distributed to students at the beginning of the 2024 school year. As such it is not possible to collect devices directly from us.
How do I claim on insurance I bought within the program?
We have a dedicated page about 1:1 Insurance here.
How do I book a repair on a device I bought within the program?
We have a dedicated login area for repairs here.